Welcome to our Frequently Asked Questions Section
Please view the questions below, or select by category in the navigation bar. If your question is not answered here please don’t hesitate to contact us.
Yes, all our No Sugar flavours have been approved by Diabetes South Africa (DSA) and are 100% Diabetic Friendly.
No – Eskimo Joe’s is a branded product and our syrups are sold exclusively to Eskimo Joe’s Retailer Partners
We don’t rent our machines for short terms rentals. However we do have a pool of rental companies we supply who would gladly tender for your event or function.
Not unless the repair or maintenance is as a result of negligence.
This varies depending on the number of cups you sell in a day. The profitability is significant, affording you the incremental growth traditional soft drinks don’t. If you sold 15 x 350ml cups per day at R16 per drink your annual profit would be over R22,000.
The second hand machines are older than 5 years.
We endeavour to repair within 48 hours, if the fault is not repairable we will replace the equipment.
If your new machine breaks down and we cannot repair it we will replace the machine no questions asked. However if you are outside of the metropolitan areas of CPT, JHB & DBN you will have to return the machine to our depot in order for us assess, repair and possibly replace your machine.
If your second hand machine breaks down we will either attempt to repair it within 72 hours or replace it with another second hand machine.
Prices vary depending on servings sizes but we recommend you always maintain a minimum 40% GP.
Example = 350ml Serving @ R16
Our brand new EJ machines are manufactured exclusively in Italy for EJ slush globally. Includes unique features which enable greater operational efficiency and durability. Our used machines range in age but are generally at least 5 years old but have been serviced and maintained by our trained technicians only using original and genuine manufacturer parts.
We supply access to a global and recognised brand and it’s therefore important that we protect and support the brand with clear guidelines of use and value.
Rentals were the most beneficial way of offering customers access to the best practice and quality equipment, which included the service and maintenance as well as the insurance. In the 20 years we’ve supplied slush these were the most important elements.
We were not interested in a once off big ticket sale, but rather believe this sets you up in the best way to achieve the successes we’ve had.